Returns & exchanges.

Changing your mind

You can request a change-of-mind return within 7 days of delivery. Your cap must be unopened, unused, unworn and unwashed, in its original condition, with any tags still attached. Please keep your order number or receipt.

Start by contacting us through our contact page. We’ll confirm the next steps and return address. Please wait for those instructions before sending your cap back.

Preorder cancellations

You can cancel an unshipped preorder for a full refund. Contact us with your order number before it dispatches. For a change-of-mind return after dispatch, the conditions above apply.

Return shipping and refunds

For a change-of-mind return, you pay the return postage. We don’t charge a restocking fee. Original shipping charges are not refunded unless the item is faulty, damaged or incorrect, the return is due to our mistake, or applicable law requires a refund.

Once your return arrives, we’ll inspect it and email you the outcome. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may take additional time to show the credit.

If something isn’t right

If your cap is faulty, arrives damaged or is different from what you ordered, please contact us with your order number and a description of the problem. We’ll arrange the appropriate replacement or refund and cover any required return postage. The change-of-mind return window and condition requirements do not limit these remedies or your rights under applicable consumer law.

Exchanges

Want a different style or print? Contact us first so we can check availability. If an exchange isn’t available, you can return an eligible cap and place a new order.

These terms do not limit any rights you have under applicable consumer law.